FAQs

Q: What is H&S Thrive Market? 

A: H&S Thrive Market is an online store that offers a wide range of unique and affordable gadgets and electronics designed to save you time and effort.

Q: How can I contact H&S Thrive Market?

A: You can reach our customer service team via email at hsthrivemarket@gmail.com or through our contact form on the website.

Q: Are your products genuine and high-quality?

A: Yes, all our products are carefully curated and tested to ensure they meet our high standards of quality and uniqueness.

Q: What payment methods do you accept?

A: We accept all major credit cards, PayPal, and other secure payment methods as listed at checkout.

Q: How do I place an order?

A: Simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the prompts to complete your purchase.

Q: Do you ship internationally?

A: Yes, we offer worldwide shipping. No matter where you are, you can enjoy our unique and affordable gadgets and electronics.

Q: How long does shipping take?

A: Shipping times vary depending on your location and the shipping method selected. Generally, orders are delivered within 7-15 business days.

Q: How much does shipping cost?

A: We are pleased to offer free shipping on all orders, regardless of your location. Enjoy shopping without worrying about extra shipping fees.

Q: What is your return policy?

A: We offer a 30-day return policy. If you are not satisfied with your purchase, please contact our customer service team to initiate a return.

Q: How do I return an item?

A: To return an item, please contact our customer service team for instructions. Ensure the item is in its original condition and packaging.

Q: When will I receive my refund?

A: Refunds are processed within one week of receiving the returned item. The refund will be issued to the original payment method.

Q: How can I track my order?

A: Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website.

Q: What if I receive a damaged or defective product?

A: If you receive a damaged or defective product, please contact our customer service team immediately for assistance with a replacement or refund.

Q: Can I change or cancel my order?

A: If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request before the order is processed.